Refund Policy

AX Financial Consulting is committed to providing professional financial consulting and business support services.

Due to the nature of consulting, advisory, tax preparation, and related professional services, fees paid for services that have already been performed are generally non-refundable.

Refund requests may be considered under the following circumstances:

• Duplicate payments
• Billing errors
• Services paid for but not yet initiated
• Exceptional circumstances reviewed on a case-by-case basis

Clients seeking a refund must submit a written request with supporting details. Approved refunds will be processed using the original payment method whenever possible.

The following services are generally not eligible for refunds:

• Completed consultations
• Filed tax returns
• Completed bookkeeping work
• Financial reports already delivered
• Business advisory services already provided
• Government filing fees or third-party costs

AX Financial Consulting reserves the right to review and determine refund eligibility at its sole discretion.